Unlocking the Power of MTN, A Comprehensive Guide to USSD Codes in Ghana

In the realm of telecommunications, MTN stands out as a pivotal player in Ghana, providing a wide array of services that cater to millions of users. With the advent of technology, MTN has harnessed the power of USSD (Unstructured Supplementary Service Data) codes to facilitate seamless communication and service access. These codes are not just numbers; they are gateways to numerous functionalities that enhance your mobile experience.

USSD codes are particularly valued for their speed and real-time interaction capabilities, making them an essential tool for managing mobile services without needing an internet connection. Whether you want to check your balance, recharge your airtime, or transfer money, knowing these codes can save you time and effort.

In this blog, we will delve into the extensive list of MTN short-codes available in Ghana, detailing their functions and how to use them effectively. We aim to empower you with knowledge that will enhance your mobile experience while encouraging interaction and sharing among users.

What is USSD and Why Does It Matter?

USSD is a global standard for mobile communication that works on a real-time, menu-based system. Unlike mobile apps, USSD doesn’t require data connectivity, making it an invaluable tool in areas with limited internet access.

In Ghana, USSD is particularly important for activities like mobile banking, customer service, and quick access to telco services. MTN has harnessed this technology to offer a wide range of solutions, making life easier for its customers.

MTN Short-codes: A Comprehensive List

Below is the complete list of MTN short-codes categorized by their functions to help you navigate and use these services effectively.

1. Airtime and Voice Call Services

• Recharge Airtime: Dial *134*PIN#.
• Check Airtime Balance: Use *124#.
• Borrow Airtime: Dial *506#.
• Share Airtime (MTN Me2U): Use *198#.
• Activate MTN Free After 1 (Nkomode): Dial *550# and select option 6.
• Activate Free Calls for Six Months: For new subscribers, dial *550#.
• MTN Pay4Me Service: Dial 154 followed by the recipient’s number without spaces.
• Voicemail Services: Receive voicemail via 109, send voicemail using 108.

2. Internet and Data Services

• Purchase Data Bundles: Dial *138#.
• Internet Social Bundles (WhatsApp, Facebook, Twitter): Dial *138*1*5#.
• Data Bundles: Use *138#.
• Midnight Data Bundle: Dial *138# and select option 2.
• Kokrokoo Bundle: Use *138# and select option 3.
• YouTube Bundle: Dial *138*16#.
• Check Internet Bundle Balance: Dial *138# and follow prompts.

3. Mobile Money (MoMo) Services

• Access Mobile Money Services: Dial *170#.
• Transfer Money: Dial *170# and select option 1.
• MoMoPay and Paybill: Use *170# and select option 2.
• Transfer to Other Networks: Dial *170# and select 1, then option 5.
• ATM Withdrawal Token: Generate a token by dialing *511#.
• Access Financial Services: Dial *170# and select option 5.
• Exempt/Include Mobile Money Interest Payments: Use *595#.

4. Call Management Services

• Activate Call Divert (When Busy): Dial **67*02XXXXXXXX*11#.
• Activate Call Divert (No Answer): Dial **61*02XXXXXXXX*11#.
• Activate Call Divert (Unreachable): Dial **62*02XXXXXXXX*11#.
• Activate Call Divert (All Calls): Use **21*02XXXXXXXX*11#.
• Deactivate Call Divert: Dial ##21#.

5. Entertainment and Miscellaneous Services

• Caller Tunez: Subscribe via 1355. To unsubscribe, send STOP to 1355.
• Cool Jokes: Dial *300*20#.
• Silverbird Movie Schedule: Send “MOVIES” to 1412.
• MTN Farm Direct (Farming Tips): Use 30037.
• MTN Radio: Dial 1303.

6. Registration and Security Services

• Check SIM Registration: Dial *400#.
• Reserve Your Number for Two Years: Use *1390#.
• Report Mobile Money Fraud: Send a text to 1515 with the merchant’s name and incident details.
• Report SIM Box Fraud: Send “SIMBOX” to 419.

7. Specialized and Bundle Services

• Check Mashup Balance: Dial *567*4#.
• MTN Zone Bundle: Use *135#.
• MTN Jara Services: Use *5055#.
• Request Internet Settings: Dial *585#.
• Check 4G Device Compatibility: Use *585#.
• Activate MTN Just4U Offers: Dial *141#.

8. Genaeral MTN Ghana Services Codes

• Customer care: Call 100.
• MTN Info Portal: Use *156#.
• Check Your Mobile Number: Dial *156# and select option 1.
• Request Internet Settings: Dial *156# and select option 2.
• Request A 4G Sim Change: Dial *156# and select option 4.
• Check Promo Points:  Dial *156# and select option 5.

Tips for Using MTN Short-codes

1. Save Frequently Used Codes: Store codes like *124# and *170# in your phonebook for easy access.
2. Know the Costs: Some services may have associated charges; be sure to check beforehand.
3. Secure Your Transactions: Avoid sharing sensitive information and always protect your PIN.

FAQs: Beyond the Basics

1. Are MTN shortcodes available for all types of phones?
Yes, USSD works on all GSM phones, including basic models, as it doesn’t require internet connectivity.

2. Can I access MTN shortcodes while roaming?
Yes, but some codes may have limited functionality depending on the roaming agreements in place.

3. How secure are USSD transactions?
MTN uses encryption and authentication protocols to ensure the security of financial transactions and other sensitive activities.

4. What happens if I forget my mobile money PIN?
You can reset your PIN by visiting an MTN service center or calling customer care at 100.

5. Can I create a custom bundle with MTN?
Yes, MTN’s Just4U feature allows you to create personalized bundles. Dial *141# to explore options.

Conclusion

MTN shortcodes are a game-changer, simplifying tasks and providing unparalleled convenience for users. Whether it’s managing your mobile money, purchasing data bundles, or reporting fraud, these codes keep you in control.

Which MTN shortcode do you use most often? Share your experience in the comments below!

For more details, visit MTN Ghana or explore resources like the Ghana Chamber of Telecommunications.